If you think you have a gas leak or can smell gas call Wales and West Utilities on 0800 111 999 immediately
If your CO Alarm is activated call Wales and West Utilities on 0800 111 999 immediately
Out of hours heating service
If you have a pre-payment meter please check:
- that you have credit on your meter
- the water pressure in your boiler hasn’t dropped
If you have a ‘Vaillant Eco Tec’ or ‘Vaillant Sustain’ boiler it’s easy to fix:
If you are still unable to solve the problem please complete our repair form.