We are Wales & West Housing and our vision is to achieve strong, sustainable growth to make a difference to people’s lives, homes and communities.
We manage more than 11,500 high quality, affordable homes in 15 local authority areas across Wales. These include more than 3,000
dedicated properties for older people as well as innovative supported housing solutions for people with a range of particular needs.
In this section you can find out all about our roots and our 50 years of experience in social housing in Wales and our achievements to date, as well as our aims and aspirations for the future.
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Our Performance
Our people
Group structure
Our values
Our values are central to everything we do as an organisation, reflecting our culture, the way we work with residents and how we treat our staff.
Fair
Balanced, giving praise where due and constructively critical. Inclusive in our approach, respecting the dignity and individuality of everyone
Open
Open to change, committed to continuous improvement and learning. Transparent, honest and trustworthy
Responsible
Professional, challenging existing arrangements, taking ownership of issues and using our initiative to see them through to resolution
Supportive
Easy to deal with, approachable and accessible. Welcoming, caring, listening and responsive
Efficient
Make the best use of resources and maximize the impact of our activities
Our values
Our values are central to everything we do as an organisation, reflecting our culture, the way we work with residents and how we treat our staff.