Damp and mould in your home – and how to reduce the risk
If you have problems with damp or mould in your home, we need to know about it. Please report it to us on 0800 052 2526, option 2.
If you report damp or mould to us, we will arrange to visit you to see what we can do to help and to check for any problems with the property itself. There are things you might be able to do too.
Condensation forms when the air indoors can’t hold any more moisture and it can cause mould. Mould looks like small black, grey or green spots on the wall or on other surfaces in your home.
We’re here to help. If you have any concerns, please get in touch.
Call us on 0800 052 2526
- Option 2 to report damp or mould
- Option 3 for help and advice on heating your home
What can you do to prevent mould growing in your home?
a window. Keep lids on pans and, if you have an extractor fan, switch it on to send the wet air outside. (Your fan may have a humidistat which automatically boosts when the humidity rises.)
Outside walls: Check there are no bin bags or other objects against the outer walls of your home. These prevent ventilation and sunlight from warming the walls.
Heating: Keeping your home warm reduces the amount of condensation that forms on surfaces. If you’re worried about the cost of heating your home, or want to make sure you are receiving the right help towards your energy bills, contact us to speak with your Tenancy Support Officer on 0800 052 2526, option 3.