Paying your rent and any charges should be your top priority. If you don’t pay, you risk losing your home.
Paying by Direct Debit is the simplest way to pay your rent. It is easy to set up and payments can be taken weekly, fortnightly or monthly as you wish.
Direct Debits are convenient and give you greater control over your money.
Our Direct Debit payment scheme offers a payment guarantee. If there are any changes to the amount of your Direct Debit, we’ll let you know at least 10 working days in advance.
I don’t have a bank account, can I still set up a Direct Debit?
Direct Debit payments - weekends and bank holidays
Direct Debits due for payment on a bank holiday or weekend will fall on the next working day.
If your direct debit is due to be paid to us on 25, 26, 27 or 28 December you won’t see this come out of your bank account until Tuesday 29 December.
If your direct debit is due to be paid on 1, 2 or 3 January you will see it coming out of your bank account on Monday 4 January.
As we submit the payment file in advance it may, however, show as a pending transaction and affect your cleared funds over the bank holiday.
Direct Debits due over the Christmas period
Please note that we will not be able to process any changes to Direct Debits after Tuesday 22 December until Monday 4 January.