Please note that our offices will be closed on Bank Holiday Monday, 26 August 2019. We will reopen at 8.30am on Tuesday 27 August 2019.

Broken external doors or windows at ground floor level, leaving a property unsecured

What is the issue?

Call our 24-hour Customer Service Team on 0800 052 2526 immediately.

If the damage has been caused as a result of burglary or vandalism, you must first report it to the police, who will give you a crime reference number. Without a crime reference you will be charged for the repairs.

Do not leave your property unattended while your home is unsecure as your insurance will not cover any break-ins or burglaries that may happen during this time.

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