We produce these videos to help new and existing residents get to grips with the products and technology in their home. Models might vary in appearance to the ones displayed here, but you’ll usually find that their operation is the same. For more detailed instructions please refer to the product user manual or use the resources linked below.

How to use: Electric Storage Radiators

Your home will have electric storage radiators installed in the living room, hall and bedrooms.

Please make sure these are not blocked by furniture or covered by curtains.

They are preset to store heat generated by cheaper off peak electricity during the night and release it during the day, heating your rooms to 21 degrees.

It is important that the radiators are not turned off at the wall because these settings may be lost.

You can control the temperature yourself at any time.

Turning the dial to the right will turn the temperature up and to the left will turn it down.

Turning the dial completely to the left will turn it off.

If a red light comes on when you turn the temperature up, it means that you’re using standard rate electricity instead of off peak and it will be more expensive to run.

A green light indicates the most efficient eco mode and comes on when the temperature is set between 17 and 21 degrees.

The blue light is displayed when the temperature is set to below 17 degrees.

When the heating comes on, there is a delay of up to a minute before the fan switches on. This is normal and not a fault.

Each radiator has its own individual thermostat. Adjusting the temperature in one room will not change it in other rooms.

The screen will turn off when it’s not being used.

The radiator is still working and you can wake the screen by pressing the dial again.

Related pages

Air source heat pump

Boiler & hot water

BT Connections

EnviroVent Fans