Christmas opening hours: Closed 4pm Friday 21 December to 8.30am Wednesday 2 January

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What is the issue?

If you, or someone you know, is in immediate danger call 999 to report the issue to the police.

Call 101 to report a previous incident.

If the person subjected to the abuse or violence is too afraid to stay in their home and seeking refuge there are other agencies that can help.

National Domestic Violence Helpline 0808 2000 247 Freephone – a 24hr Freephone helpline (run in partnership between Women’s Aid and Refuge) available 24 hours a day, 7 days a week. Run by fully trained female support workers and volunteers, who will answer calls in confidence.

Live Fear Free All Wales Domestic Abuse and Sexual Violence Helpline 0808 8010800

A Welsh Government helpline, providing information and advice for anyone suffering with domestic abuse, sexual violence and other forms of violence against women. The helpline number is free and staff are available 24 hours, 7 days a week. They provide information, support and signposting to anyone who is suffering.

The Dyn Helpline 0808 801 0321

The Safer Wales Dyn Helpline provides free confidential support to men who experience domestic abuse in Wales. Operates Mondays and Tuesdays, 10am – 4pm and Wednesday, 10am – 1pm.

Men’s Advice Line Call 0808 801 0327

A confidential helpline for heterosexual, gay and bi male victims of domestic violence and frontline workers. Available Monday-Friday 9am-5pm or visit the website

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