News

27/08/2026

Listening to residents helps bring the community together in Tongwynlais

Residents told us they’d like more activities for children when we held a Community Conversation at Catherine Drive, Tongwynlais. 

As part of the action plan drawn up from that conversation, we organised a summer fun day in August. 

We worked with our partners at South Wales Police and Cardiff Council to arrange the event, which was attended by around 50 children and their parents. While the youngsters played games, bounced on a bouncy castle, tried on police uniforms and learnt about police work, parents had the opportunity to get to know their neighbours better. 

The fun day was just one of the improvements we are making at Catherine Drive, which is home to more than 100 residents and their families.

Since our Community Conversation in April, we have:

  • worked with Cardiff Council’s Waste Team on a pilot scheme to tackle litter and fly-tipping at the top of Catherine Drive. Individual bins and bin stores have been provided for residents in this area to address the issues, which we continue to monitor
  • arranged regular litter-picking sessions with Tongwynlais Community Council
  • made improvements to the site, including installing new washing lines and boundary fencing in some areas, and appointing new contractors to cut the grass 

In September, our staff are also planning to involve residents in a community litter pick as part of the annual Big Cardiff Tidy. 

Chris Walton, Regional Housing Manager, said:Our Community Conversations have brought real benefits to the community in Tongwynlais. 

“By spending time with residents, talking to them and listening to their views, we have developed an action plan and are making improvements based on their feedback. 

“We have listened to what residents told us and used their feedback to develop and deliver an action plan that addresses the issues they raised.
Chris Walton, Regional Housing Manager

“It was good to see so many residents and their children coming together and having fun at the summer fun day. We are looking forward to working with residents on other projects to strengthen the community.” 

One resident said: “The kids all had a great time at the fun day. It was so good to see everyone out and I got to talk to neighbours who I hadn’t really spoken to before. It brought the community together.” 

“It feels like Wales & West Housing are listening to our opinions and doing something for us all.”
Catherine Drive resident 

  • Community Conversations are one of the ways we gather resident feedback. They are an opportunity for residents to have their say and get involved in shaping the things that matter to them locally.