Service delivery

Updated: 28/01/2022

The way we deliver our services to you may have changed over the past few months. We have adapted some ways of doing things in order to keep you and our teams safe.

This is a handy guide to what we can do and how you can expect us to work.

We will be updating this website and our Facebook and Twitter pages with any changes as we go; these are, of course, all dependent on current Welsh Government rules and regulations.

All of Wales is at Alert Level 0. Covid-19 alert levels (Welsh Government).

Our services & facilities

Information about repairs, heating, electrics and access to communal areas


Supporting you

How we’re making a difference to you during the pandemic

Paying your rent

Information on paying your rent and accessing financial help and support


Information if you’re looking to move home or preparing to move home


Keeping yourself and others safe during the pandemic


Welsh Government

Coronavirus regulations – frequently asked questions (Welsh Government)

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